Terms and Conditions

Last Updated: March 02, 2026

These Terms and Conditions (“Terms”) govern your access to and use of https://kneeflexinsights.com (the “Site”) and any purchase of products or services offered by Far Rainbow LLC (doing business as “KneeFlex Insights”) (“Company”, “we”, “us”, or “our”).

By accessing the Site, placing an order, or enrolling in any subscription, you agree to these Terms. If you do not agree, do not use the Site or purchase our products.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase from the Site. By placing an order, you represent that you have the legal capacity to enter into a binding agreement.

2. Products and General Disclosures

We sell physical wellness products, including knee sleeves and related accessories (“Products”). Product descriptions, imagery, and statements on the Site are provided for informational purposes only.

No Medical Advice. The Site and Products are not intended to diagnose, treat, cure, or prevent any disease. Information on the Site is not medical advice. Always seek the advice of a qualified healthcare provider regarding any medical condition.

No Guaranteed Results. Individual outcomes vary. We do not guarantee any specific results.

3. Orders, Pricing, and Taxes

Product prices are shown at checkout. We may change prices at any time; however, price changes do not affect already-confirmed orders. Shipping fees and sales tax may be charged where required.

We reserve the right to refuse or cancel orders for any reason, including suspected fraud, pricing errors, or inventory issues. If we cancel an order after payment, we will issue a refund to the original payment method.

4. Subscription Program, Trial, and Automatic Renewal

Important: Some offers include enrollment in a recurring subscription program (“Subscription”). By placing an order for an offer that includes a Subscription, you expressly agree to the automatic renewal terms below.

Trial: 3 days at $0 (if offered and disclosed at checkout).

Renewal: After the trial, your Subscription automatically renews and you will be charged $29.95 every 30 days until you cancel.

Authorization: You authorize us to charge your selected payment method on a recurring basis at the then-current subscription rate unless and until you cancel.

The specific trial terms, recurring price, and frequency are disclosed during checkout. If there is any conflict between checkout disclosures and these Terms, the checkout disclosures control for that transaction.

5. How to Cancel

You may cancel your Subscription at any time using subscription management link on website or by emailing our support team at: support@flexanow.com (Mon–Fri, 9am–5pm ET.

Cancellation Timing. To avoid being charged for the next renewal, your cancellation request must be received before the next billing date/time. If you cancel after a renewal charge has processed, that charge may be non-refundable subject to our Refund Policy and applicable law.

6. Shipping, Delivery, and Risk of Loss

Orders are typically processed within 1–3 business days. Delivery times vary by destination and carrier. Shipping estimates are not guarantees.

Title and risk of loss pass to you upon delivery to the carrier, unless otherwise required by applicable law. We are not responsible for delays caused by carriers, customs, weather, or incorrect/undeliverable addresses provided at checkout.

7. Returns, Refunds, and Exchanges

Our return and refund terms are described in our Refund Policy (if posted separately) and/or at checkout. If no separate policy is posted, the following applies:

  • Return requests must be made within 30 days of delivery (unless otherwise stated at checkout).
  • Products must be returned in reasonable condition.
  • Shipping charges are non-refundable unless required by law.
  • Refunds (if approved) are issued to the original payment method after processing.

To request a return or refund, contact: support@flexanow.com.

8. Payments, Failed Charges, and Collections

We may use third-party payment processors (e.g., Stripe) to process transactions. By submitting payment information, you represent that you are authorized to use the payment method provided.

If a payment fails (including Subscription renewals), we may attempt to reprocess the payment using updated payment information provided by your bank or payment network, where permitted.

9. Chargebacks and Disputes

If you have an issue with an order or Subscription, please contact support before initiating a chargeback. Unauthorized chargebacks may result in account suspension and loss of eligibility for certain refunds, subject to law.

10. Prohibited Uses

You agree not to misuse the Site, including attempting to interfere with its operation, accessing non-public areas, scraping content, or using the Site for unlawful activities.

11. Intellectual Property

All Site content (including text, graphics, trademarks, and images) is owned by or licensed to the Company. You may not use, reproduce, or distribute any content without our prior written permission, except as permitted by law.

12. Disclaimer of Warranties

To the maximum extent permitted by law, the Site and Products are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the Site, Products, or Subscription, even if advised of the possibility of such damages.

Our total liability for any claim arising out of or relating to the Site, Products, or Subscription shall not exceed the amount you paid to us for the specific transaction giving rise to the claim, or $100, whichever is greater, unless applicable law requires otherwise.

14. Governing Law

These Terms are governed by the laws of the State in which the Company is organized and applicable federal laws of the United States, without regard to conflict-of-law principles. Venue for any permitted court proceedings shall be in a court of competent jurisdiction in that State, unless otherwise required by applicable law.

15. Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. It affects your legal rights.

You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, Products, or Subscription (a “Dispute”) will be resolved by binding arbitration, except that either party may bring an individual claim in small claims court if eligible.

No Class Actions. You agree to resolve Disputes with us only on an individual basis and waive any right to participate in a class, collective, or representative action, to the maximum extent permitted by law.

Arbitration will be administered by a recognized arbitration provider under its consumer rules. The arbitrator may award the same damages and relief as a court. This section survives termination of these Terms.

16. Changes to These Terms

We may update these Terms at any time. The “Last Updated” date above indicates when changes were made. Continued use of the Site after updates constitutes acceptance of the revised Terms.

17. Contact Information

Far Rainbow LLC

1075 Courtland Drive, Buffalo Grove, IL, 60089, USA

Email: support@flexanow.com